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Shipping and Policies |
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PAYMENT: We accept MasterCard, Visa, American Express and Discover. We also accept Money Orders and Cashiers
Checks. Please, no personal or business checks. Virginia residents pay applicable 5.0% sales tax. SHIPPING: Please be advised that we DO NOT SHIP to P.O. Boxes or APO/FPO addresses.
The Shipping Department is CLOSED for the WEEKEND and PUBLIC HOLIDAYS. Merchandise ordered on Friday
after hours will be shipped within the next regular business day. Domestic Buyers: pay a flat fee of $6.95, which includes shipping charges and a handling fee to cover
the cost of packaging materials, labor, etc. If this item is a part of an order with other items in the same box, the additional
shipping cost for this item will be reduced to $3.50. Canadian Buyers: Shipping and handling
charges to Canada are $25.00. If this item is a part of an order with other items in the same box,
the additional shipping cost for this item will be reduced to $5.00 each. Tariff, Duty, GST and Other Taxes are
additional and will be collected at time of final delivery and are the responsibility of the buyer. We prefer not to ship
internationally due to the possibility of delivery problems. If an international buyer bids on and wins
one of our items, the International Flat Rate per item is $50.00. PLEASE NOTE: ALL INTERNATIONAL SALES ARE FINAL, NO EXCEPTIONS.
We want your item to arrive safely! All items are shipped USPS First Class, at our discretion, unless otherwise specified.
Insurance is at the option of the buyer. Notice to Virginia buyers: All orders - even those sold to buyers in the immediate
area - must be shipped via our normal channels. Unfortunately, we can not accommodate will-orders. DISCLAIMER: We
have done our best to accurately describe the features and condition of this item. If you are uncertain, please ask questions
before purchasing the item. We will do our best to reply promptly and answer questions honestly to the best of our ability.
Please do not make a purchase until you are satisfied that your questions have been answered fully. PLEASE READ THIS IMPORTANT
NOTE: We are a luxury retailer committed
to the highest degrees of honesty and customer service. All of the items we offer are NEW unless otherwise
noted. ALL ITEMS ARE FREE FROM NICKS OR SCRATCHES and are in MINT CONDITION with the ORIGINAL BOX AND DOCUMENTATION
unless otherwise noted. A WORD ABOUT DIAMONDS AND PRECIOUS STONES: Carat weights, stone clarity, and color
are determined using standard gemological measurements, gages, and calculations. In many cases, we contract with an independent
gemologist to evaluate our items. We do not take stones out of the mount to evaluate them, and therefore all measurements
contain a small degree of possibility for error. A WORD ABOUT GOLD AND SILVER CONTENT: If an item is stamped or marked regarding
the carat content or purity, we use that in our description. If we cannot find a marking, we will test the item and use the
results in our listings. We do not stamp or mark jewelry. When we describe an item as solid gold, we are referring to the
gold content (solid as opposed to filled or plated). BUY WITH CONFIDENCE: If there is a problem with your item, we will accept
a return for an exchange, credit, or repair, at our option, within 3 business days. You must contact us to request a Return
Authorization Number prior to returning an item. Any item received without a Return Authorization Number will be refused and
returned to the sender. Items must be in their original condition, not worn, used, or altered. We do not reimburse the return
shipping, ring resizing fee, or other auxiliary charges. Any exchange, credit or refund issued will be in the amount of the
original price paid less shipping, handling, insurance, other fees and a 20% restocking fee. We reserve the right to refuse
any exchange, credit or refund if we feel this policy is being abused. |
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Home About Us Shipping & Policies Testimonials Map & Directions Specials Coupons Refer a Friend Contact Us Affiliates
Watch & Pen 1001 E. Main Street Suite D Richmond, VA USA 23219
Phone: (804) 648-6338
Fax: (804) 622-3722
Watch & Pen is an Authorized Dealer for every brand for purchase on
this website.
All Registered Trademarks used are the property of their respective owners.
Copyright © 2004-2008 Watch & Pen, LLC.
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